In Brief: cawabanga never sells your data, uses it for advertising, or shares it with third parties without your consent. Your privacy is our highest priority.

1. Introduction

Cawabanga (cawabanga.ws) is a trusted online gaming and betting platform for players in Bangladesh. We believe protecting our users' personal data is one of our most important responsibilities.

This Privacy Policy explains what data cawabanga collects, why it is collected, how it is stored, and what rights you have. This policy applies to all cawabanga services, websites, and mobile apps.

By using cawabanga, you agree to this Privacy Policy. If you have any questions about the policy, feel free to contact us at any time.

2. What Information We Collect

Cawabanga collects two types of data — information you provide directly, and information collected automatically.

Directly Provided Information

  • Identity information: Full name, date of birth, nationality.
  • Contact Information: Email address, mobile number, current address.
  • Identity Verification Documents: Copy of NID, passport, or driving license (for KYC verification).
  • Financial information: Payment method details (bKash/Nagad number, bank account information).
  • Account Information: Username, password (encrypted).

Automatically Collected Information

Data type What We Collect Purpose
Device Information Device type, OS, browser Technical Support
Log Data IP address, login time, page visits Security Monitoring
Gaming Activity Game history, bet records, wins/losses Service Delivery & Dispute Resolution
Cookies & trackers Session cookies, preference storage Improving user experience

We never store your password in plain text. All passwords are secured using bcrypt hashing.

3. How Your Data Is Used

Cawabanga uses your information only for specific, legitimate purposes. No data is ever used in ways that are excessive or irrelevant.

  • Account management: To manage registration, login, KYC verification, and account security.
  • Service delivery: To enable gameplay, process bets, and complete deposits and withdrawals.
  • Customer support: For troubleshooting, complaint handling, and customer support.
  • Security: For fraud detection, anti-money laundering, and account security.
  • Legal obligations: To meet regulatory requirements and comply with court orders.
  • Service improvement: For anonymous statistical analysis to improve your gaming experience.
  • Contact: For important updates, security alerts, and transaction confirmations.

cawabanga never shares your data with third parties for promotional or advertising purposes.

4. Data Sharing — With Whom and Why

Cawabanga follows a strict policy — your information is only shared when absolutely necessary.

Who We May Share Your Information With

  • Payment processors: Necessary information shared with bKash, Nagad, or your bank to process transactions.
  • KYC Verification Services: With licensed verification agencies to confirm your identity.
  • Law enforcement agencies: To comply with court orders or government directives.
  • Game Software Provider: Anonymous and limited data for game operation.
  • Security Partners: For fraud prevention and cybersecurity.

What We Never Do

  • Selling or renting your data.
  • Sharing with advertisers.
  • Sharing with other gaming companies without your consent.
  • Sharing with third parties for commercial gain.

5. Data Retention Period

Cawabanga does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Data type Retention Period
Account Information (Active) For as long as your account remains active
Transaction Records 5 years (legal obligation)
KYC Documents 5 years after account closure
Gaming History 3 years
Customer service contact 3 years
Cookies & Session Data 30 days to 1 year

Once the retention period expires, data is securely deleted or anonymized. You may request deletion of your data at any time — however, data subject to legal obligations may not be immediately removable.

6. Cookie Policy

Cawabanga uses cookies when you visit our website. Cookies are small text files stored in your browser.

Cookie Types

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functionality Cookies: Remembers your language, theme, and preferences. Disabling these may limit certain features.
  • Analytics Cookies: Used for site performance analysis — fully anonymous.

You can manage cookies at any time through your browser settings. However, disabling essential cookies will prevent the site from functioning properly.

7. Your Rights Over Your Data

Cawabanga complies with GDPR and international data protection standards. You have the following rights:

Right to Access The right to know what information we hold about you.
Right to rectification The right to correct any inaccurate or incomplete information.
Right to Erasure The right to request deletion of your data under certain conditions.
Right to Restrict Processing The right to request that processing of your data be put on hold under certain circumstances.
Right to Portability The right to receive your data in a machine-readable format.
Right to Object The right to object to the use of your data for specific purposes.

To exercise these rights support@cawabanga.wsEmail us at. We will respond within 30 days.

8. Child Protection Policy

Cawabanga is strictly for users aged 18 and above. We do not collect or store personal data from minors under any circumstances.

  • Age verification is mandatory at the time of registration.
  • If we discover that a minor has created an account, that account will be closed immediately.
  • Any minor's data will be permanently deleted from our systems.
  • If parents have any suspicions, please notify us immediately at support@cawabanga.ws.

Parents also share responsibility for keeping minors away from gaming. cawabanga promotes responsible gaming.

9. Security Measures

To protect your information, cawabanga uses industry-leading technology and processes:

  • AES-256 Encryption: For all stored data.
  • TLS 1.3: Maximum security for data in transit.
  • Two-Factor Authentication (2FA): An extra layer of protection at login.
  • Firewall & DDoS Protection: Protection against cyberattacks.
  • Regular Security Audits: Tested by independent third-party experts.
  • Access Controls: Only authorized personnel have access to specific data.
  • Live Monitoring: 24/7 monitoring for suspicious activity.

Use a strong password and keep 2FA enabled to protect your account. Never share your password with anyone.

10. Changes to Privacy Policy

Cawabanga may update this Privacy Policy when necessary. In the event of changes, we will take the following steps:

  • At least 14 days ago A notice will be sent to your registered email.
  • A notice will be displayed on the website.
  • The "Last Updated" date at the top of this page will be changed.
  • Important For significant changes, separate consent may be required.

Continued use of the site after any changes will be considered acceptance of the updated Privacy Policy. If you do not agree with the policy, you may request to close your account.

11. Contact & Complaints

For any privacy-related questions, complaints, or requests, please contact our Data Protection team:

  • Email: support@cawabanga.ws
  • Subject: Email us with the subject line "Privacy Request"
  • Live chat: Available 24/7 on the website
  • Response Time: Usually within 48 hours

For requests related to data deletion, correction, or portability, we may ask you to verify your identity — this is purely for your security.

cawabanga is committed to protecting your privacy. Stay with us and play safe.

FAQs

Privacy questions

No, never. cawabanga does not sell or rent your personal data to any third party. This goes against our core principles.

Email support@cawabanga.ws with the subject "Data Deletion Request". After verifying your identity, we will complete the process within 30 days. Some data may need to be retained for a specified period due to legal obligations.

Your KYC documents are stored with AES-256 encryption and can only be accessed by authorized verification staff. Documents are used solely for identity verification purposes.

If suspicious activity is detected, we will immediately place a temporary lock on your account and notify you via email and SMS. Please contact support right away.

Disabling essential cookies may cause login and security features to stop working. However, analytics and preference cookies can be turned off without affecting core services.